Serving your customers right will help you make brand evangelist out of everyone who patronizes you. This way, your customer base becomes wider and you earn trust and loyalty. THE INNOVATE. CREATE. BUILD COURSE (Module 3) –
Customer Acquisition and Retention Strategies exposes the secret to getting customers and keeping them.
At the end, you will understand
- What Customer Service is
- Identifying Customer Touchpoints in the Business
- Attracting and retaining your customers
- Using LAST Technique as an Effective Customer Service Tool